LEGAL
Privacy Policy
Effective date: September5, 2026
1. Overview
Horizon Dental respects your privacy. This policy explains the information collected through this website, how we use it, and the choices available to you. It applies to website visits, appointment requests, email, text, and other online communications.
This website policy does not replace Horizon Dental’s HIPAA Notice of Privacy Practices, which governs protected health information used or disclosed for treatment, payment, and health-care operations.
2. Information We Collect
We may collect information you provide, such as your name, phone number, email address, preferred appointment details, and message. We may also collect basic technical information, including IP address, browser type, device type, pages viewed, and referring website.
Please do not include detailed medical, dental, insurance, or payment information in a general contact form.
3. How We Use Information
We use information to respond to questions and appointment requests, operate and improve the website, send service-related communications, process job applications, maintain security, and meet legal obligations.
4. Appointments & HIPAA
Our appointment link uses a scheduling provider only to transmit and manage your appointment request. Horizon Dental does not authorize that provider to sell, rent, trade, or use your information for its own marketing. Appointment requests are not confirmed until Horizon Dental contacts you.
If information qualifies as protected health information, Horizon Dental handles it according to HIPAA and our Notice of Privacy Practices. For urgent dental needs, call the office; do not rely on a website form.
5. Cookies
We may use cookies and similar tools to operate the website, remember preferences, measure site performance, and understand how visitors use the site. You may adjust cookie settings in your browser, although some features may not work properly.
6. How We Share Information
We do not sell, rent, or trade any personal information we collect. We provide information to service providers only when needed to operate the website or process an appointment request. Those providers may use the information only to perform that service for Horizon Dental. We may also disclose information when required by law or necessary to protect safety.
7. Data Security
We use reasonable administrative, technical, and physical safeguards. No website or electronic transmission can be guaranteed completely secure.
8. Your Choices
You may ask us to correct your contact information, ask questions about information we hold, or opt out of promotional email or text messages. HIPAA-related requests are governed by our Notice of Privacy Practices.
9. Children's Privacy
This website is not directed to children under 13. If a parent or guardian believes a child submitted personal information through the website, please contact us.
10. Third-Party Links
Our website may link to scheduling, social-media, map, or other third-party services. Their privacy practices are governed by their own policies.
11. Changes to This Policy
We may update this policy from time to time. The current version and effective date will be posted on this page.
12. Contact Us
Questions about this policy may be sent to admin@horizondental.com or directed to Horizon Dental at 36173 Euclid Avenue, Willoughby, Ohio 44094, (440) 306-8200.